Employee Assistance Programs (EAP)
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Karen Osborne

Karen holds a long-term Associate role at COGNITION and is well-respected. She has earned Master’s degrees in Organisational Psychology and Clinical Psychology, and has AHPRA endorsement and APS College membership in each of these areas of practice. She has been registered to practice as a Psychologist since 2009.

Karen’s approach to working with people is personal and tailored to meet individual needs. Using techniques from Cognitive Behaviour Therapy (CBT), Acceptance and Commitment Therapy (ACT), Mindfulness, Eye Movement Desensitisation and Reprocessing (EMDR), Psychodynamic Psychotherapy and others, she connects with people and draws creatively on an eclectic treatment approach to promote change. Karen brings a sense of calm, curiosity, humour and wisdom to her work and welcomes those experiencing stress, depression, anxiety, trauma, grief, loneliness, anger, conflict (workplace or personal), communication difficulties, the effects of serious disease or ageing, end of life matters and difficulties with employment transition.

Karen’s organisational work sees her providing focussed and goal-directed coaching for management and executives. She is a skilled trainer and facilitator. In addition, Karen holds accreditation as a Mediator and is a full member of the Resolution Institute (formerly IAMA and LEADR). This allows her to offer workplace conflict services, including mediation, conflict coaching, team interventions and cultural reviews.

Karen holds membership of a range of professional bodies, including the Australian Psychological Society (APS) and Colleges of Clinical and Organisational Psychologists, and is a Certified Professional Member of the Australian Human Resource Institute (AHRI).

Karen’s particular practice interests are:

  • Assessment and treatment of broad range of psychological conditions
  • Managing workplace-based conflict
  • Addressing unhelpful communication behaviours (managers and staff)
  • Change leadership
  • Management coaching
  • Addressing issues of loss and grief and end of life with individuals and also with organisations
  • Team interventions (e.g., team culture reviews)
  • The role of empathy in relationships and wellbeing
  • Career development, vocational assessment and career counselling services